Privacy Policy
How Loopzo collects, uses, and protects your information.
Last Updated: August 24, 2026
This Privacy Policy describes how [LEGAL ENTITY NAME — COUNSEL REVIEW REQUIRED]("Loopzo," "we," "us," or "our") collects, uses, and protects information when you use the Loopzo platform (the "Service"). By using the Service, you consent to the practices described in this policy.
1. Information We Collect
Account Information
When you register, we collect your email address and password (stored as a hashed credential). After onboarding, we store your display name, role (producer or artist), and optional profile information including a bio, avatar image, and accent color.
Producer Public Profile
Producers may create a public profile that includes their display name, bio, avatar, and social media links (Instagram, Twitter, YouTube, SoundCloud). This information is visible to other users on the producer's public storefront.
Marketplace Content
Producers upload beats (audio files, cover art, genre, BPM, key, mood, tags, pricing), digital products (sound kits with files, previews, descriptions, pricing), and beat bundles. Beats and products are publicly discoverable on the marketplace. Audio previews may be streamed by any visitor.
Order Records
When a purchase is made, Loopzo creates an Order record containing the buyer's email and name, the item purchased, license type, price, commission, producer payout amount, payment status, and Stripe transaction identifiers. Order records are visible to the buyer, the producer, and Loopzo administrators.
Subscription Records
If you subscribe to a paid plan, we store your plan type, billing status, Stripe customer ID, Stripe subscription ID, and billing period dates.
Producer Payout Information
Producers who wish to receive payouts provide a PayPal payout email address. This is stored privately and is used only for payout operations. It is not displayed publicly or to other users. Loopzo does not verify ownership of the PayPal account.
Payout Records
When a payout is processed, Loopzo records the payout amount, included order IDs, the snapshotted PayPal destination email, payment method, transaction reference, and processing timestamps. Payout records are visible to the producer and Loopzo administrators.
Messages and Collaboration
Users can send messages and collaborate on custom beat requests. Message content, custom request details (style, BPM, references, budget), and delivered files are stored to facilitate collaboration. Messages are visible to the sender, recipient, and Loopzo administrators.
Reviews
Users may leave reviews on beats and products. Reviews display the reviewer's display name, rating, and optional comment. A "verified purchase" flag indicates whether the reviewer has a completed order for the reviewed item.
Discount Codes
Producers may create discount codes. Loopzo stores the code, discount percentage, usage limits, and usage count. Usage counts are incremented server-side only after a qualifying purchase.
Analytics and Activity Data
Loopzo may collect analytics data such as page views, feature usage events, and aggregate statistics to improve the Service. We do not sell your personal information to third parties.
2. Public vs. Private Information
Public producer information includes your display name, bio, avatar, social links, beats, sound kits, bundles, and reviews. This is visible on your public storefront and in marketplace search.
Private account and financial information includes your login email, PayPal payout email, order records, subscription details, Stripe identifiers, payout records, and private messages. This information is not displayed publicly.
3. Payment Processing
Buyer payments are processed by Stripe. Loopzo does not collect or store full credit card numbers, CVV codes, or full card credentials. Stripe handles card data according to its own security and compliance standards. Loopzo receives transaction identifiers and payment status from Stripe to manage orders and payouts.
4. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service
- Process transactions, generate licenses, and administer payouts
- Facilitate communication and collaboration between users
- Display public producer profiles and marketplace content
- Detect, prevent, and respond to fraud, abuse, and security issues
- Send service-related communications and email campaigns (where applicable)
- Comply with legal obligations
5. Cookies and Local Storage
The Service uses local storage and cookies to maintain your session, remember preferences, and support features such as the audio player and shopping cart. We do not use cookies to track you across third-party websites for advertising purposes.
6. Data Sharing
We share information with Stripe for payment processing. We may share information when required by law, to protect our rights, or to respond to a legal request. We do not sell your personal information.
7. Data Security
We take reasonable measures to protect your information using access controls, row-level security, and encrypted authentication. However, no system is perfectly secure, and we cannot guarantee absolute security. [SECURITY CERTIFICATIONS — NOT CLAIMED PENDING VERIFICATION]
8. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. [DATA RETENTION PERIODS — COUNSEL/BUSINESS DECISION REQUIRED]
9. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, or delete your personal information. To exercise these rights, contact support@loopzo.com. [SPECIFIC PRIVACY RIGHTS LANGUAGE — COUNSEL REVIEW REQUIRED]
10. Children's Privacy
The Service is not directed to children. [MINIMUM ACCOUNT AGE — COUNSEL/BUSINESS DECISION REQUIRED]
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date above. Your continued use of the Service after changes are posted constitutes acceptance of the revised policy.
12. Contact
If you have questions about this Privacy Policy or your personal information, contact us at support@loopzo.com.